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No worries! Cats are creatures of habit. Most cats adapt quickly to Health Signal, but some need a little extra time to get used to the new crystals. These tips will make the transition much easier:

1. Let your cat adapt gradually

Fill the litter box with Health Signal and sprinkle a thin layer of the old litter on top, about 25%. This way, the box will still feel and smell familiar. Once your cat is used to it, you can switch completely to Health Signal.

2. Use a familiar scent

If necessary, place a small amount of used litter or a clump of urine from the old box in the new litter. This way, your cat will recognize its familiar toilet scent.

3. Don't change too much at once

It is best to use the same litter box in the same place. This way, your cat only has to get used to the new litter, not a completely new environment.

4. Give your cat time

Never force your cat to use the litter box. Let them sniff around and explore at their own pace. You can reward them with a tasty treat when they use the new litter.

A little patience is often all that is needed! Once your cat is used to it, you can enjoy the benefits of Health Signal: excellent odor control, less scooping, and smart crystals that help you monitor your cat's health.

Orders placed before 10:00 p.m. are shipped the same day. In most cases, you'll receive your order the next day if you're in the Netherlands!

Your CatCheck subscription has a minimum commitment of 2 deliveries. 

Once these two deliveries have been fulfilled, you can manage your subscription yourself through your personal account. 
There you can have your next delivery sent earlier or later, skip or pause a delivery, update your delivery details or payment method, and cancel your subscription. 

If you would like to change something before the second delivery or need help, please contact our customer service.

Yes, Health Signal is suitable and safe for cats of all breeds and ages. The premium silica crystals are highly absorbent, 99% dust-free, and gentle on paws. In addition, the crystals can change color when something unusual is detected in the urine, making it easier for you to notice changes. Most cats adapt quickly to Health Signal, but every cat is different. Therefore, when switching, give your cat a few days to get used to the new cat litter.

Send us an email at service@catcheck.com with your order number and a photo of the damage. We will resolve this for you right away!